Module A - Indian Financial System:
Role of RBI, Commercial Banks, NBFCs, PDs,
FIs, Cooperative Banks, CRR, SLR; Equity &
Debt Market; IRDA,
Constitution, Objectives, Functions of RBI; Tools
of Monetary Control; Regulatory Restrictions on
Lending,
Retail Banking- Products, Opportunities;
Wholesale Banking, Products; International
Banking, Requirements of Importers & Exporters,
Remittance Services; Universal Banking; ADRs;
GDRs; Participatory Notes
Types of Money & Debt Market Instruments incl.
G-Secs; ADs, FEMA, LIBOR, MIBOR, etc
Overview of Capital Market; Stock Exchange;
Commonly used Terms; Types of Capital Issues;
Financial Products/Instruments including ASBA,
QIP; SEBI; Registration of Stock Brokers, Subbrokers,
Share Transfer Agents, etc; QIBs
Types of Mutual Funds, its Management & its
Role; Role & Functions of Insurance Companies;
Bancassurance; IRDA
Types & advantages of Factoring & forfaiting
services; Types of off balance sheet items
Introduction to Risk Management; Basel I, II & III
Accords
Role and Functions of CIBIL; Fair Practices Code
for Debt Collection; Codes of BCSBI
Structure, Reforms in the Indian Financial
System; recent developments in Money, Debt,
Forex Markets; Regulatory Framework;
Payments and Settlement System
Module B Functions of Banks
Types; Different Deposit Products & Services;
Services to Customers & Investors
PMLA Act; KYC Norms
Mandate; POA; Garnishee Orders; Banker’s
Lien; Right of Set off
Operational Aspects of COPRA Act & Banking
Ombudsman Scheme
NI Act; Role & Duties of Paying & Collecting
Banks; Endorsements; Forged Instruments;
Bouncing of Cheques; Its Implications; Return of
Cheques; Cheque Truncation System
Operational Aspects of opening and Maintaining
Accounts of Different Types of Customers
including Aadhar, SB Rate Deregulation
Remittances; Safe Deposit Lockers; Govt.
Business; EBT
Cash Management Services and its Importance
Cardinal Principles; Non-fund Based Limits; WC;
Term Loans; Credit Appraisal Techniques;
Sources of WC Funds & its Estimation; Operating
Cycle; Projected Net WC; Turnover Method;
Cash Budget; Credit Monitoring & Its
Management; Base Rate
Targets; Sub-Targets; Recent Developments
Types of Agricultural Loans; Risk Mitigation in
agriculture (NAIS, MSP etc)
MSMED Act, 2006 Policy Package for MSMEs;
Performance and Credit Rating Scheme; Latest
Developments
SGSY; SJSRY; PMRY; SLRS
Need for & Functions of SHGs; Role of NGOs in
Indirect Finance to SHGs; SHGs & SGSY
Scheme; Capacity Building
Operational Aspects, Advantages, Disadvantages
& Guidelines of Credit Cards; Procedure and
Practices for Home Loans, Personal Loans and
Consumer Loans
Types of Documents; Procedure; Stamping;
Securitisation
Assignment; Lien; Set-off; Hypothecation;
Pledge; Mortgage
Land & Buildings; Goods; Documents of Title to
Goods; Advances against Insurance Policies,
Shares, Book Debts, Term Deposits, Gold, etc;
Supply Bills
Definition; Income Recognition; Asset
Classification; Provisioning Norms; CDR
BC; BF; Role of ICT in Financial Inclusion, Mobile
based transactions, R SETI
Importance of financial literacy, customer
awareness
Module C Banking Technology
Computer Systems; LANs; WANs; UPS; Core
Banking
ATMs; HWAK; PIN; Electromagnetic Cards;
Electronic Banking; Signature Storage &
Retrieval System; CTS; Note & Coin Counting
Machines; Microfiche; NPC; RUPAY
Components & Modes of Transmission; Major
Networks in India; Emerging Trends in
Communication Networks for Banking; Evolution
of EFT System; SWIFT; Automated Clearing
Systems; Funds Transfer Systems; Recent
Developments in India
Trends in Technology Developments; Role &
Uses of Technology Upgradation; Global Trends;
Impact of IT on Banks
Risk Concern Areas; Types of Threats; Control
Mechanism; Computer Audit; IS Security; IS
Audit; Evaluation Requirements
Gopalakrishna Committee Recommendations
Customer Education; Safety Checks;
Precautions
Module D
Concept; Management; Products & Services;
Marketing Mix; Brand Image
Evolution, Importance & Relevance of Social
Marketing/Networking
Consumer
Behaviour and
Product
Consumer Behaviour; Product Planning,
Development, Strategies, etc; CRM
Pricing Importance, Objectives, Factors, Methods,
Strategies of Pricing; Bank Pricing
Distribution Distribution Channels; Channels for Banking
Services; Net Banking; Mobile Banking
Channel
Management
Meaning, Levels, Dynamics, Advantages
Promotion Role of Promotion in Marketing; Promotion Mix
Role Of Direct
Selling Agent /
Direct Marketing
Agent in a bank
Definition; Relevance; Banker as DSA/DMA;
Delivery Channels in Banks; Benefits
Marketing
Information
Systems – a
longitudinal
analysis
Functions & Components of MKIS; MKIS Model;
Use of Computers & Decision Models;
Performance of MKIS; Advantages
Role of RBI, Commercial Banks, NBFCs, PDs,
FIs, Cooperative Banks, CRR, SLR; Equity &
Debt Market; IRDA,
Constitution, Objectives, Functions of RBI; Tools
of Monetary Control; Regulatory Restrictions on
Lending,
Retail Banking- Products, Opportunities;
Wholesale Banking, Products; International
Banking, Requirements of Importers & Exporters,
Remittance Services; Universal Banking; ADRs;
GDRs; Participatory Notes
Types of Money & Debt Market Instruments incl.
G-Secs; ADs, FEMA, LIBOR, MIBOR, etc
Overview of Capital Market; Stock Exchange;
Commonly used Terms; Types of Capital Issues;
Financial Products/Instruments including ASBA,
QIP; SEBI; Registration of Stock Brokers, Subbrokers,
Share Transfer Agents, etc; QIBs
Types of Mutual Funds, its Management & its
Role; Role & Functions of Insurance Companies;
Bancassurance; IRDA
Types & advantages of Factoring & forfaiting
services; Types of off balance sheet items
Introduction to Risk Management; Basel I, II & III
Accords
Role and Functions of CIBIL; Fair Practices Code
for Debt Collection; Codes of BCSBI
Structure, Reforms in the Indian Financial
System; recent developments in Money, Debt,
Forex Markets; Regulatory Framework;
Payments and Settlement System
Module B Functions of Banks
Types; Different Deposit Products & Services;
Services to Customers & Investors
PMLA Act; KYC Norms
Mandate; POA; Garnishee Orders; Banker’s
Lien; Right of Set off
Operational Aspects of COPRA Act & Banking
Ombudsman Scheme
NI Act; Role & Duties of Paying & Collecting
Banks; Endorsements; Forged Instruments;
Bouncing of Cheques; Its Implications; Return of
Cheques; Cheque Truncation System
Operational Aspects of opening and Maintaining
Accounts of Different Types of Customers
including Aadhar, SB Rate Deregulation
Remittances; Safe Deposit Lockers; Govt.
Business; EBT
Cash Management Services and its Importance
Cardinal Principles; Non-fund Based Limits; WC;
Term Loans; Credit Appraisal Techniques;
Sources of WC Funds & its Estimation; Operating
Cycle; Projected Net WC; Turnover Method;
Cash Budget; Credit Monitoring & Its
Management; Base Rate
Targets; Sub-Targets; Recent Developments
Types of Agricultural Loans; Risk Mitigation in
agriculture (NAIS, MSP etc)
MSMED Act, 2006 Policy Package for MSMEs;
Performance and Credit Rating Scheme; Latest
Developments
SGSY; SJSRY; PMRY; SLRS
Need for & Functions of SHGs; Role of NGOs in
Indirect Finance to SHGs; SHGs & SGSY
Scheme; Capacity Building
Operational Aspects, Advantages, Disadvantages
& Guidelines of Credit Cards; Procedure and
Practices for Home Loans, Personal Loans and
Consumer Loans
Types of Documents; Procedure; Stamping;
Securitisation
Assignment; Lien; Set-off; Hypothecation;
Pledge; Mortgage
Land & Buildings; Goods; Documents of Title to
Goods; Advances against Insurance Policies,
Shares, Book Debts, Term Deposits, Gold, etc;
Supply Bills
Definition; Income Recognition; Asset
Classification; Provisioning Norms; CDR
BC; BF; Role of ICT in Financial Inclusion, Mobile
based transactions, R SETI
Importance of financial literacy, customer
awareness
Module C Banking Technology
Computer Systems; LANs; WANs; UPS; Core
Banking
ATMs; HWAK; PIN; Electromagnetic Cards;
Electronic Banking; Signature Storage &
Retrieval System; CTS; Note & Coin Counting
Machines; Microfiche; NPC; RUPAY
Components & Modes of Transmission; Major
Networks in India; Emerging Trends in
Communication Networks for Banking; Evolution
of EFT System; SWIFT; Automated Clearing
Systems; Funds Transfer Systems; Recent
Developments in India
Trends in Technology Developments; Role &
Uses of Technology Upgradation; Global Trends;
Impact of IT on Banks
Risk Concern Areas; Types of Threats; Control
Mechanism; Computer Audit; IS Security; IS
Audit; Evaluation Requirements
Gopalakrishna Committee Recommendations
Customer Education; Safety Checks;
Precautions
Module D
Concept; Management; Products & Services;
Marketing Mix; Brand Image
Evolution, Importance & Relevance of Social
Marketing/Networking
Consumer
Behaviour and
Product
Consumer Behaviour; Product Planning,
Development, Strategies, etc; CRM
Pricing Importance, Objectives, Factors, Methods,
Strategies of Pricing; Bank Pricing
Distribution Distribution Channels; Channels for Banking
Services; Net Banking; Mobile Banking
Channel
Management
Meaning, Levels, Dynamics, Advantages
Promotion Role of Promotion in Marketing; Promotion Mix
Role Of Direct
Selling Agent /
Direct Marketing
Agent in a bank
Definition; Relevance; Banker as DSA/DMA;
Delivery Channels in Banks; Benefits
Marketing
Information
Systems – a
longitudinal
analysis
Functions & Components of MKIS; MKIS Model;
Use of Computers & Decision Models;
Performance of MKIS; Advantages
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