Saturday, July 07, 2012

DO’s of UCO ATM / Debit Card Operation


1.    Sign on the strip on the back of your card as soon as you receive it.
2.    Memorize your PIN (Personal Identification number) and destroy all physical evidence of the PIN.
3.    Kindly destroy the pin mailer you received up on noting the pin.
4.    Always change the PIN as soon as you receive it.  Preferably, change it every month.
5.    Store your card in a secure place where you will immediately know if it is missing.  Treat the Debit card like cash and ensure safe custody of the card.
6.    Store the ATM-cum-Debit card carefully so that the magnetic strip does not get damaged.
7.    Beware of “Shoulder Surfing”.  Shield your PIN from onlookers by using your body.  Check to be sure that you have your card and your receipt, after doing the transaction, and then leave immediately.
8.    Please make sure you conduct any ATM transaction in complete privacy
9.    Once you complete your transaction, before leaving, be sure that ‘Welcome Screen’ is displayed in the ATM and it is scrolling.
10. Periodically verify the passbook entries to ensure its correctness.  Any unauthorized card transaction in the account, if observed, should be immediately reported to UCO Bank.
11. Please ensure that the card is swiped in your presence at POS (Point of Sale)
12. Immediately inform the Bank if the ATM / Debit card is lost or stolen.  If your card is held back by any ATM, please inform the same to UCO Bank to block the card on the help line no. 1800-345-0123 / 1800-345-3337 (24X7) or contact the Branch Manager.
13. When you destroy your card upon card expiry or closure of your account, cut it into four pieces through the magnetic strip.



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